I must side with RAZ.
Perhaps, in others' views, he is being a little dramatic. (When you get the shitty end of the stick, that sometimes happens.) But just maybe, some of you are missing the big picture.
"How fukcing hard is it to get a line up for a half-time wager on a major game?"
Couple this with people dropping the ball on the other end of the phone, and the beef seems warranted to me. Does the fact that the bet would have won make any difference? I doubt it.......it just makes tha rant a little more personal for RAX.
A book is judged by many criteria, and service is a major one of those blocks in the structure. I don't expect the phone jockeys to have great knowledge of the intricacies of the business, but I do expect them to be able to immediately put me in touch with someone who does!
They are in the business of taking bets, and when they have trouble doing that, no matter how seemingly small the matter, they are subject to ridicule, and harsh sentiment.
MVP blew it again for me, too. Again, a small, trivial matter, but they add up!
I had a wager on a ball game, and all wagers are based on the listed pitchers. Well, they posted a new line, based on a pitching change, so I re-bet, knowing the first bet would be cancelled. Once the first pitch was thrown in that game, the first wager should have been rated as a "no action", and the money returned to my account. Instead, they waited until the game was final.
Big deal? No, but another example of slow service by these guys.
There are enough solid shops out there that don't have these problems. When a shop fumbles, people need to know. This racket is tough enough to beat, without losing a wager to incompetence on the side of the bookie.