So, I buy a used car a couple weeks back. (Nice looking 2002 LeSabre)
Find out a couple days after I have it, the rear driver side window won't go down from back there. (Works fine from master control)
Take it back to the shop, and they want me to pay the $50 deductable on the 2000 mile warranty! I said, "This thing obviously left the shop like this!
Well, the guy who sold me the car says, "That ain't right", and says he'll talk to the service manager, just go ahead and let them fix it. Well, I also tell these boneheads about a "rubbing" and "growl" in the steering when I make slow turns. The service guru tells me, "We can look at that, but it will cost $35 to road test that, to find the trouble, etc"
I almost went through the fukking roof! Again, I said, "I just bought this car less than two stinking weeks ago! These are pre-existing issues!
This mope shrugs, and I tell him, "just check the car, would ya?"
They come back with the,"We can't find anything wrong" routine. I told him to get his monkey out here, and put his ass in the car with me.
We went for a drive, and wne I heard the noise, I said, "You telling me you can't hear and feel that?"
He say, "Oh, yeah....." Back to the garage we go.
After another fifteen minutes, they come back with no answer. The best they can tell me is:
"We can start with a recommended power steering flush, and GM's special winterizing formula.....that goes about $120. Other than that, the problem might be in the gear box."
I almost decked the fukker!
I said, "And you would expect me to pay for this? Something that should have been done before this car was put out on the lot?"
"Well, we didn't know about this, sir."
"No, but I'm pointing it out to you!!!"
Another shoulder shrug from puppet boy.
Now, he also tells me that the manager has vetoed the salesman's agreement with me, that the window should be covered! I will be responsible for the $50 deductible for the repair!
But hey! "We do have the part in stock, and they can get that in right away."
I said, "No.....Gimmie back my car."
"You don't want the window fixed?"
"And give you guys 50 more dollars?"
So, this kook shakes his fukking head! (I still think I shoulda popped him!)
Then, when they are done, he hands me the bill for $36.49 for the "steering issue"!
I paid that to get out of there, but I am not done with those bums.
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Now, to top this off, I come home and do a "search" for steering issues with that model car, and lo and behold, the exact problem I describe pops up as a recall!
I just wrote tp GM to find out if my car was ever serviced for the problem, but how these coksuckers could not know about that, is beyond me! They are the leading GM dealership in this area, for Christ's sake! :nono:
How do people like this stay in business?
Find out a couple days after I have it, the rear driver side window won't go down from back there. (Works fine from master control)
Take it back to the shop, and they want me to pay the $50 deductable on the 2000 mile warranty! I said, "This thing obviously left the shop like this!
Well, the guy who sold me the car says, "That ain't right", and says he'll talk to the service manager, just go ahead and let them fix it. Well, I also tell these boneheads about a "rubbing" and "growl" in the steering when I make slow turns. The service guru tells me, "We can look at that, but it will cost $35 to road test that, to find the trouble, etc"
I almost went through the fukking roof! Again, I said, "I just bought this car less than two stinking weeks ago! These are pre-existing issues!
This mope shrugs, and I tell him, "just check the car, would ya?"
They come back with the,"We can't find anything wrong" routine. I told him to get his monkey out here, and put his ass in the car with me.
We went for a drive, and wne I heard the noise, I said, "You telling me you can't hear and feel that?"
He say, "Oh, yeah....." Back to the garage we go.
After another fifteen minutes, they come back with no answer. The best they can tell me is:
"We can start with a recommended power steering flush, and GM's special winterizing formula.....that goes about $120. Other than that, the problem might be in the gear box."
I almost decked the fukker!
I said, "And you would expect me to pay for this? Something that should have been done before this car was put out on the lot?"
"Well, we didn't know about this, sir."
"No, but I'm pointing it out to you!!!"
Another shoulder shrug from puppet boy.
Now, he also tells me that the manager has vetoed the salesman's agreement with me, that the window should be covered! I will be responsible for the $50 deductible for the repair!
But hey! "We do have the part in stock, and they can get that in right away."
I said, "No.....Gimmie back my car."
"You don't want the window fixed?"
"And give you guys 50 more dollars?"
So, this kook shakes his fukking head! (I still think I shoulda popped him!)
Then, when they are done, he hands me the bill for $36.49 for the "steering issue"!
I paid that to get out of there, but I am not done with those bums.
-----------------------------------------------
Now, to top this off, I come home and do a "search" for steering issues with that model car, and lo and behold, the exact problem I describe pops up as a recall!
I just wrote tp GM to find out if my car was ever serviced for the problem, but how these coksuckers could not know about that, is beyond me! They are the leading GM dealership in this area, for Christ's sake! :nono:
How do people like this stay in business?
