I have been in the "waiting room" for over an hour. I actually made it to the order form, and then they tell you AGAIN that you have to re-submit, as there is a over flow on the system! I have been doing that for the last 44 minutes, and just got knocked out of that area, back to the waiting room!
Got through on the phone TWICE! Both times, it rang for about six minutes before I got cut off. That shit is just wrong!