Stuman or anyone else.... Computer virus help....

[taoist]

...anyone out there that can help me remove a virus from my computer???

slmss.exe ???

...says "downloader.trojan virus detected"


...help?!?!?

 

[taoist]

...can anyone tell me what these files are??? I found them in my prefetch directory, which I assume means that they are loading upon startup.... I do not want to delete anything that is essential to my computer, but would like to take out the trash....


hkcmd.exe
stcloader.exe
loader.exe
slmss.exe
mwsvm.exe


...can anyone help???

 

[taoist]

...when I rebooted the machine, I re-ran the Nortons anti virus, but now it can't find the "trojan" but I can see the slmss.exe file apparently running in the processes section.... why would it not show up upon re-boot?

 

[acehistr8]

Taoist, when is the last time you updated your virus definitions? Try doing that first, see if for some reason it helps. Then go to download.com and download adaware by lavasoft if you havent already. It will search and find all those trojan horse type programs which may just be spyware and will answer your question as to which files to delete. I run it every other day or so to get rid of all the shit on my machine that happens from every day web use.

Adaware Link on download.com

--
Taoist,

This symantec page specifically deals with your problem and outlines the solution for dealing with slmss.exe

http://securityresponse.symantec.com/avcenter/venc/data/adware.portalscan.html

It looks like in fact it is some type of spyware/trojan that adaware and/or new definitions should find - as well as deleting the registry key. If it is not found by the scan, then even if you delete the offending files it looks like the offending program will just reinfect your machine upon startup. Read that page and walk through it, see if that helps solve the problem. I'm free most of the morning, if you have any questions, want me to walk you through it or anything else, would be happy to help out.

 

[Redfish]

Highly suggest this site..have to do a little searching but I'm sure your virus is in there somewhere...they were a big help to me. GL


Click Here

 

[taoist]

...working on it now, thanks fellas.

...also, ace, I already had ad-aware, but it didn't detect everything that was there.... I downloaded pestpatrol and it found an additional 232 items!!!


I'm trying to "clean house" then I will reboot and see if I got everything or if somethig is still in the boot sector?/ start-up dir?


...thanks for the links, fellas.

 

[acehistr8]

If its anything "permanent" it may be an added registry key that neither program had found, that would be the first place I would look.

 

[taoist]

...looks like I've removed the virus and a ton of adware crap.... thanks for the help, fellas.

 

[DR STRANGELOVE]

Chad,
In class now but when I get home home I'll send you a link that will outline several steps that will get rid of ALL your junk.

should be posted around 6pm ish....

hope all is well my southern friend...

BTW temperature today is about 3F

 

[KMA]

The anti-virus program did what you hoped it would do and it got rid of the virus and therefore it is not detectable, because it is gone.


Search for the virus on:
http://www.symantec.com

They will have some clean-up software or instructions on how to get rid of it.


I went to symantec site and put slmss.exe in the search and found this.

 

[KMA]

You're in class Dr. Strangleove??? *LMAO*

 

[DR STRANGELOVE]

Step 4- Configuring Ad-Aware 6 for your first scan
[NOTE: Ad-Aware 6 has two scanning options: SmartScan and Custom. As explained more fully below, SmartScan is faster, but also less comprehensive. While SmartScan is satisfactory for routine use, it is HIGHLY recommended that your FIRST scan with A-A be a Custom scan. After a thorough cleaning, use the capabilities within SmartScan for everyday use. Think of SmartScan as your regular oil change, whereas the Custom Scan is the 30,000 mile checkup.]

Ad-Aware 6 comes pre-configured with default options that are already ON (green check-mark) ... do not change them. The following are changes that you will need to make to prepare the "Full" custom scan that is recommended for the first look into your computer (instead of a red "x", you will make them a green "check-mark")
[NOTE: any options that are greyed out are only available for users of the paid Plus or Professional versions of A-A]

Launch the program, and click on the Gear at the top of the start screen to access the preferences/setting window.
Click the "Scanning" button.
Under Drives & Folders, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.
Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail", select all options.
Click the "Tweaks" button.
Under "Scanning Engine", select the following:
"Include additional Ad-aware settings in logfile" and "Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Automatically try to unregister objects prior to deletion" and
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.

When you are finished, you will be using the Custom Scan with Memory and Both registry scans ON. Please make sure that you activate IN-DEPTH scanning before you proceed.