Just one more annoying computer problem...

[trolln4walii]

PLEASE help!!! I know just enough about computers to turn on the power switch. Problem I've been having for the last month is these darn microsoft rectangles popping up on the screen everytime I try to go to a link or press the "more" option list on our little "smiles box" )) I really wanted to "toast" boiler today on his birthday but when I push "more" choices, up pops the rectangle -
[ Microsoft Visual C++ Runtime Library] Runtime Error!

If I click "OK" it takes out the "more" choices that poped up, and if I "X" it out it does the same. I can no longer get to these additional choices :cursin:

Does the same thing when I try to go to a link!! It's frustrating not to be able to help Doc with my "massage girl" input or check out any of his other luscious links.

Anyone??? PLEASE!!!

 

[bsucards]

we need the basic computer information

Operating System - Windows Version, open your start menu and look on the left of the start menu it should say

Internet Explorer version - Go to the help menu and About IE

 

[trolln4walii]

Thanks for your response bsucards

First let me tell you I am still taking baby steps in my infancy stage with a computer. You can refer to me as BahamaMama's little brother (Please take no offense BM)

I have a dell desktop computer with windows xp. After opening the start menu I cannot find anything that says Internet Explorer version. (I'd be giving you that little shrugging guy right now if I could use it ) There's run, help & support, search, settings, and programs??

 

[cisco]

Some suggestions:

Download and run Ad-Aware http://www.lavasoftusa.com/software/adaware/

Download and run Spybot http://www.safer-networking.org/en/index.html

Are you running Kazaa? If you are get rid of it.

Use System Restore to a date prior to the time your problem started. To use it go to Start/Programs/Accessories/System Tools/System Restore. Follow directions in there.

Hope this helps.

 

[trolln4walii]

Thanks for the suggestions cisco

I tried the Ad-Aware last month when it was mentioned for another's problem. Didn't change anything - still have the rectangle pop in (tried it for @25days)

When I get to the System Restore and perform all the steps, it goes through the whole process and when it comes back on screen after re-booting (?) it has a message that says "Restoration Incomplete - cannot be restored to Sept 30 - no changes have been made (insert another shoulder shrug here)

I am hesitant about trying the Spybot since the Ad-Aware did nothing.

I am not aware of kazaa. Is that a virus protection. I am using Norton for this

Any other suggestions?? Thanks for your help

 

[cisco]

Try running Spysweeper. It's free for 30 days.

http://www.webroot.com/products/windowwasher/?rc=648&ac=adw01gen

kazaa is free music download and full of spyware.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done

Turn off Norton

 

[bsucards]

on your desktop screen you should see internet explorer or what your viewing this forum in

at the top is a menu that says help, and then a submenu that says about internet explorer

this sounds more like an internet explorer issue rather than spyware to me