An Email from Cigarone.com
Dear
Thank you for your interest in CigarOne, if we may inquire, were you referred to us by one of our Members?
While I look forward making an excellent selection for you, I do ask that you kindly read through the information listed below and confirm that you agree with a few of our general policies before we ship your order.
Our History
As you might already know, we are a family owned business founded in 1998, by Terry, a true aficionado, whose dream was not only to surround himself with Cuban cigars but also to share this passion with fellow connoisseurs. Since the day the first box was bought and sold, CigarOne has come a long way. Established in Geneva, Switzerland, we are now privy to a 200sqft digitally calibrated state-of-the-art walk-in humidor. We also happen to have acquired one of the most extensive collections of Vintage Cuban Cigars through years of diligent attendance and bidding at Christie's Auction House.
Authenticity
Well established in the privileged world of Cuban cigars, we are fortunate tenders to over a thousand aficionados worldwide. Our solemn commitment is provide only the finest selection of Cuban cigars possibly available through Intertabak, the official Swiss Habanos S.A. supplier. While we understand that you might have received fake cigars in the past, you can be assured that ours are authentic. We actually form part of a Swiss based initiative to intercept and stop on-line sales of fake cigars as these undermine market values and hinder our sales.
General Shipping Policy
In regards to our shipping policies, we do employ a few discretionary methods to safely deliver our products to your home. For starters, we do not ship original boxes. There have been a number of recent seizures in customs and frankly, we prefer to know that you and not Mr. Officer is indulging in our cigars.
Shipping Cost
Concerning our shipping costs, we currently have a flat rate of +-$42 for up to 4 boxes or 110 cigars delivered to your home. Once again, your cigars are sent by private courier, with traceability and a guarantee of arrival.
Repackaging
We carefully remove the bands from your cigars and gently place these in an unmarked wooden box, separated by a thin sheet of cedarwood and wax paper, as is customary in Cuba. This box is sealed and the whole is vacuum sealed to ensure the freshness of your cigars. On larger format cigars and figurados, we generally wrap these in cellophane to protect them during transit.
Shipping Service
We send our packages via Private Courier and delivery is made within 3-4 business days. Your bands arrive about 5 to 7 business days after the cigars, as these are sent by the Regular Postal Service. As we do not own the Private Courier Jet nor the Postal Plane, please understand that some events are beyond our control.
In the event that something should occur, we do guarantee our shipments so stay calm, we will unquestionably re-ship your package.
A Little Reference
Apprehensive? Ask CigarWeekly.com; CigarPass.com; or Top25cigar.com all of whom have know us for a number of years. CigarAficionado also has us listed as one of two, alongside Davidoff, recommended retailers in Switzerland.
Last But Not Least
One little detail we ask you to keep in mind, is that we are physical people and as such, we revel in being addressed with the same respect and courtesy that we reserve for you.
Should you intend to proceed with this order you may click here, to access our secure payment server where you can safely enter your credit card information.
With this, I hope to have addressed all your inquiries and concerns and remain at your disposal should you need anything else.
Yours sincerely,
Emily
www.CigarOne.com
3A Avenue de Chamonix
1207 Geneva, Switzerland
Tel: 4122-840-4949
Fax: 4122-840-4940
Dear
Thank you for your interest in CigarOne, if we may inquire, were you referred to us by one of our Members?
While I look forward making an excellent selection for you, I do ask that you kindly read through the information listed below and confirm that you agree with a few of our general policies before we ship your order.
Our History
As you might already know, we are a family owned business founded in 1998, by Terry, a true aficionado, whose dream was not only to surround himself with Cuban cigars but also to share this passion with fellow connoisseurs. Since the day the first box was bought and sold, CigarOne has come a long way. Established in Geneva, Switzerland, we are now privy to a 200sqft digitally calibrated state-of-the-art walk-in humidor. We also happen to have acquired one of the most extensive collections of Vintage Cuban Cigars through years of diligent attendance and bidding at Christie's Auction House.
Authenticity
Well established in the privileged world of Cuban cigars, we are fortunate tenders to over a thousand aficionados worldwide. Our solemn commitment is provide only the finest selection of Cuban cigars possibly available through Intertabak, the official Swiss Habanos S.A. supplier. While we understand that you might have received fake cigars in the past, you can be assured that ours are authentic. We actually form part of a Swiss based initiative to intercept and stop on-line sales of fake cigars as these undermine market values and hinder our sales.
General Shipping Policy
In regards to our shipping policies, we do employ a few discretionary methods to safely deliver our products to your home. For starters, we do not ship original boxes. There have been a number of recent seizures in customs and frankly, we prefer to know that you and not Mr. Officer is indulging in our cigars.
Shipping Cost
Concerning our shipping costs, we currently have a flat rate of +-$42 for up to 4 boxes or 110 cigars delivered to your home. Once again, your cigars are sent by private courier, with traceability and a guarantee of arrival.
Repackaging
We carefully remove the bands from your cigars and gently place these in an unmarked wooden box, separated by a thin sheet of cedarwood and wax paper, as is customary in Cuba. This box is sealed and the whole is vacuum sealed to ensure the freshness of your cigars. On larger format cigars and figurados, we generally wrap these in cellophane to protect them during transit.
Shipping Service
We send our packages via Private Courier and delivery is made within 3-4 business days. Your bands arrive about 5 to 7 business days after the cigars, as these are sent by the Regular Postal Service. As we do not own the Private Courier Jet nor the Postal Plane, please understand that some events are beyond our control.
In the event that something should occur, we do guarantee our shipments so stay calm, we will unquestionably re-ship your package.
A Little Reference
Apprehensive? Ask CigarWeekly.com; CigarPass.com; or Top25cigar.com all of whom have know us for a number of years. CigarAficionado also has us listed as one of two, alongside Davidoff, recommended retailers in Switzerland.
Last But Not Least
One little detail we ask you to keep in mind, is that we are physical people and as such, we revel in being addressed with the same respect and courtesy that we reserve for you.
Should you intend to proceed with this order you may click here, to access our secure payment server where you can safely enter your credit card information.
With this, I hope to have addressed all your inquiries and concerns and remain at your disposal should you need anything else.
Yours sincerely,
Emily
www.CigarOne.com
3A Avenue de Chamonix
1207 Geneva, Switzerland
Tel: 4122-840-4949
Fax: 4122-840-4940
:lol: