Help with MySpace

[White Shadow]

Ok fellas, I need some help. Someone has created a MySpace page under my daughter's name. (Yes, I'm positive it wasn't her that created it) Rather than MySpace making this person prove they are my daughter, they're making me prove that it's not her.......Whoever made the page also pasted a picture of her so people that know her do assume it's her.

The problem is that they are sending bad crap to lots of people (that know her) with the intention that eventually someone's going to beat her ass. What can I do? Can't find a number for MySpace so I've emailed every day since monday to no avail. They just tell me to send a pic of my daughter with a sign that says MySpace #........

Anyone have a clue how I can find out who made this page? What are my options? etc?????

Is it too much to ask that when/if I can prove it wasn't her that MySpace goes back and sends something to all of the people that received something from her and let her know that it wasn't my daughter but it was actually whoever made the page?

Thanks in advance for any help!!

 

[Agent 0659]

Create one for yourself. The first person that contacts you is "Tom". I assume he is the creator? You can let him know and he will help. In the meantime, you can tell all the others what is going on maybe through your myspace? :shrug: Crazy shit!

 

[BleedDodgerBlue]

this article is exactly your situation w/ help

http://blogs.kqed.org/joshkornbluth/?p=112

 

[White Shadow]

Thanks guys........after reading that article though, I'm not very convinced that I'm going to get much help from MySpace. Any ideas on how to find out who made the page and maybe have Johnny Knockdown pay them a visit?

 

[nitwit]

go to myspace.com and ask tom if he has any idea who created it- he can post a bulletin that what the person said about your daughter are not true-

 

[bsucards]

MYSPACE
6060 Center Drive
Suite 300
Los Angeles, CA 90045
US
Phone: 310-917-4949

I looked up the domain registration info


Also check out this:
http://collect.myspace.com/index.cfm?fuseaction=misc.faq&faqQuestionId=26

 

[White Shadow]

Thanks BSU but........Called the number and just like it says in BDB's linked article, there is no phone support for issues like this. It just tells you to send an email which I've already done several times. I've already sent three messages from that page that you linked BSU and it gets me nowhere. I'm getting pretty frustrated!!

 

[White Shadow]

I just sent them an email including pics of my daughter (just like they asked). Like i said earlier, whoever made the page already posted a picture of her on there so I don't know what this is going to prove. Hopefully they at least take the page down but I still want to know who created it and I'm sure they won't give up that info.

 

[The Judge]

I just sent them an email including pics of my daughter (just like they asked). Like i said earlier, whoever made the page already posted a picture of her on there so I don't know what this is going to prove. Hopefully they at least take the page down but I still want to know who created it and I'm sure they won't give up that info.

By sending them a picture of your daughter holding a MySpace sign, this is proof that the person in the picture does indeed want the page taken down.

 

[AR182]

if i was you i wouldn't accept the fact that they have asked you for proof while they didn't ask for proof to set up the page...that's poor business practice on their part...

i would do 2 things at the same time...

first i would contact the attorney general form calif.

and i would also contact an attorney that specializes in internet law & see if you have a case...if you don't like the answer from the fist attorney i would contact another one..

because their on the net these companies think they are immune to responsibilty...

imo they have to pay for causing you & your family hardship...

i hope this helps & good luck.

 

[AR182]

By sending them a picture of your daughter holding a MySpace sign, this is proof that the person in the picture does indeed want the page taken down.

that's playing games..

i would go for the throat....

they must be held responsible for this....

 

[White Shadow]

AR.....I kinda thought the same thing but figured I'd give it a shot and see if I couldn't get it taken care of myself first. What's crazy is MySpace makes me prove it's not my daughter instead of making whoever made the page prove that they are my daughter. I've been working on this all week and the page is still up and running. I finally took Agent's advice and signed up for my own account and sent a message to the person that made the page basically stating that I've contacted MySpace and the authorities and I will press charges if I find out who they are......Basically just trying to scare whomever into knocking the crap off.

The way kids are these days, I wouldn't be the least surprised if I get a reply back saying "fawk you, old man.......I'll do whatever the fawk I want just like every other kid in America is doing."

We have created one messed up generation of kids and it just blows my mind to see some of the things they are saying and doing at such a young age. I truly fear for our future!!

 

[bsucards]

AR.....I kinda thought the same thing but figured I'd give it a shot and see if I couldn't get it taken care of myself first. What's crazy is MySpace makes me prove it's not my daughter instead of making whoever made the page prove that they are my daughter. I've been working on this all week and the page is still up and running. I finally took Agent's advice and signed up for my own account and sent a message to the person that made the page basically stating that I've contacted MySpace and the authorities and I will press charges if I find out who they are......Basically just trying to scare whomever into knocking the crap off.

The way kids are these days, I wouldn't be the least surprised if I get a reply back saying "fawk you, old man.......I'll do whatever the fawk I want just like every other kid in America is doing."

We have created one messed up generation of kids and it just blows my mind to see some of the things they are saying and doing at such a young age. I truly fear for our future!!

I would have not told them your going to press charges etc, I would have tried to get info from them by getting info

Also since you already created an account, I would just simply try to add all the people the other person has for friends for your daughter and then contact them that way.

 

[White Shadow]

I would have not told them your going to press charges etc, I would have tried to get info from them by getting info

Also since you already created an account, I would just simply try to add all the people the other person has for friends for your daughter and then contact them that way.

You're probably right BSU......I'm just so pissed that I just reacted and said what was on my mind rather than thinking about it. I can try to contact some of the other people that have received stuff and try to straighten some of that out.

 

[KMA]

If someone is indeed misrepresenting themself as your daughter online, (and no matter what your daughter tells you, YOU have to be sure it is NOT her, kids are doing a LOT on-line these days) I'd say that it's a case of identity theft in one degree or another. Particularly where it seems that there is an intent to have a criminal act committed (i.e., an assault on your daughter) I would *immediately* notify law enforcement. If your local police are unwilling or unable to take action, I'd see if there is a state computer crimes unit or possibly even contact Federal authorities like the FBI (I think identity theft is a Federal offense, and MySpace certainly crosses state lines).
And I'd do it now.


Another option:

MySpace.com is going to be as unhelpful as possible. They're in way over their heads as far as operating a site of that size and nature when it comes to problems like this. They knew the technology to build the site, but they're clueless about handling user issues.

Rather than asking them to send notices to everyone who received something from your daughter's faked account, (which I can promise you they won't do), I would ask them to give yah full access to the account and block access to whoever created it in your daughter's name. That might be the only way you'll ever figure out what was sent from the account and who it was sent to. You can also redo the page and put up a notice for anyone who refers back to it explaining what happened.

It's doubtful that MySpace.com will ever reveal to you who the perpetrator was even if they're able to track them down, but I would tell them that you intend to take the matter to law enforcement agencies. I would also ask them to give you some sort of assurance that they have tried and succeeded in tracking the perpetrator, and that they have not only taken steps to block all access from that person to myspace.com, but that they have also referred the matter to the perpetrator's service provider as well as the proper enforcement agencies.

Another thing you might try in order to light a fire under them, tell them that if they don't handle this quickly and to your total satisfaction, you'll contact the Dateline television show and explain to them how unhelpful MySpace.com was in resolving this issue, an issue which could pose a legitimate threat to your daughter's safety. MySpace.com has received a ton of negative publicity already thanks to Dateline. I think they would be eager to avoid any more bad publicity on national television.


Good luck.

 

[KMA]

Edit.

 

[Jake DeNiro]

If someone is indeed misrepresenting themself as your daughter online, (and no matter what your daughter tells you, YOU have to be sure it is NOT her, kids are doing a LOT on-line these days) I'd say that it's a case of identity theft in one degree or another. Particularly where it seems that there is an intent to have a criminal act committed (i.e., an assault on your daughter) I would *immediately* notify law enforcement. If your local police are unwilling or unable to take action, I'd see if there is a state computer crimes unit or possibly even contact Federal authorities like the FBI (I think identity theft is a Federal offense, and MySpace certainly crosses state lines).
And I'd do it now.


Another option:

MySpace.com is going to be as unhelpful as possible. They're in way over their heads as far as operating a site of that size and nature when it comes to problems like this. They knew the technology to build the site, but they're clueless about handling user issues.

Rather than asking them to send notices to everyone who received something from your daughter's faked account, (which I can promise you they won't do), I would ask them to give yah full access to the account and block access to whoever created it in your daughter's name. That might be the only way you'll ever figure out what was sent from the account and who it was sent to. You can also redo the page and put up a notice for anyone who refers back to it explaining what happened.

It's doubtful that MySpace.com will ever reveal to you who the perpetrator was even if they're able to track them down, but I would tell them that you intend to take the matter to law enforcement agencies. I would also ask them to give you some sort of assurance that they have tried and succeeded in tracking the perpetrator, and that they have not only taken steps to block all access from that person to myspace.com, but that they have also referred the matter to the perpetrator's service provider as well as the proper enforcement agencies.

Another thing you might try in order to light a fire under them, tell them that if they don't handle this quickly and to your total satisfaction, you'll contact the Dateline television show and explain to them how unhelpful MySpace.com was in resolving this issue, an issue which could pose a legitimate threat to your daughter's safety. MySpace.com has received a ton of negative publicity already thanks to Dateline. I think they would be eager to avoid any more bad publicity on national television.


Good luck.

IMHO......Excellent advice

 

[White Shadow]

KMA.......Thanks for the response. I wish that I had thought things through a little more before I started sending emails and opened my own Myspace account to send a message to my "daughter's" account. And yes, I'm 100% positive it's not her. She was home in bed while this person logged in and out yesterday while I was watching the site.

I really don't know how far I want to drag this thing. My main intention was to get it stopped and I seemed to have succeeded in that. The page has been taken down and now says "Invalid Friend ID. This user has either cancelled their membership, or their account has been deleted." The crazy thing is, I haven't heard one thing back from MySpace saying that they took it down or if whoever was doing it cancelled it. Their customer service truly is non-existent and that certainly added to my frustration.

Like you stated, I'm sure they are not going to send something out stating that this was a fake page, etc......Now I just have to keep checking to see that they haven't created another one. The only way I found out about this one was some of her friends started asking her why she was saying such negative things on her MySpace and she told me about it and we started looking into it. It seems pretty hard to search for someone on there. I found her by going through the school search but if I just typed in her name, nothing came up. After I created my own, I searched for me and couldn't find anything so my fear is that if they create another one and don't list her school, I won't be able to find anything.

Anyway, thanks for the responses guys......I appreciate it. Hopefully the matter is resolved for now but I'd still like a few more answers from MySpace.

 

[Agent 0659]

Youve got to get those other people added as friends to your account, so you can keep an eye on their pages to see if this person starts another and does it again. Wow, I cant believe their service sucks so bad. Sounds like a future Law and Order show. :sadwave: