Casinos put squeeze on players

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09/16/2003 - by David Stratton

As table games take less and less of the casino?s total gaming revenue, casino managers have tried to increase its hold percentage ? the amount of the handle that the casino retains ? through various belt-tightening measures.

The process of squeezing more hold out of the win is called "sweating the money," and it has been most apparent at the blackjack tables.

Some of the techniques a casino will try to swing the advantage in its favor may include replacing the deck, changing dealers, going to a shuffle machine or even calling the "eye in the sky," trying to find a reason to excuse a player who appears to be winning too frequently.

But lately, casino operators have been less subtle as they tip the playing field in their direction. In several Las Vegas casinos, they?ve reduced the blackjack payoff to 6-5 from the industry standard 3-2.

"We have 10 or 12 tables ? all single deck games ? that now pay 6-5 for a blackjack," said Kate, a dealer at a major Strip resort who asked not to reveal her last name. "The six- and eight-deck games still pay 3-2 for a natural, but when dealing from a shoe, you?re not likely to find many counters."

Card counting, even in its most casual form, was cited by the dealer as the reason the casinos began paying less for a blackjack ? even though Nevada casinos can and often do ask a patron to leave if they suspect they are counting cards.

While a drop from 3-2 to 6-5 doesn?t sound like much, no serious or professional blackjack player would ever tolerate it.

"The difference results in a swing of about 1 percent in the casino?s favor," said a high limit player who asked for anonymity. "And you can really feel the bite when you put a $2,000 bet out there and win only $2,400 instead of $3,000. Those deficits add up."

When asked about the reduction in blackjack payoffs, a shift supervisor at a Strip resort said most customers "don?t seem to notice," and that there hasn?t been any significant migration to the six- and eight-deck games.

In addition to cutting the blackjack payoff, casinos have taken other steps to increase its advantage.

"Dealers are now hitting a soft 17 (an ace and a six), which results in a slight edge," Kate said. "The only exceptions are at the high limit tables, where we will stand, but just as a courtesy to the bigger players."

Dealers will also cut the deck "thick," that is, about half way through the deck so they can re-shuffle more frequently, Kate added.

By cutting thick, the shoe has a "bad penetration," which undermines card counters because they won?t have the ability to use the entire deck.

Another tactic that has been mentioned by professional players is card counting by the dealer, who will arbitrarily re-shuffle when he?s determined the deck has become unfavorable to the house.

Although it hasn?t yet been reported in Las Vegas, casinos in Missouri are allowed to lower the table limit in the midst of a game, in order to gain advantage, presumably over a card counter. (Card counters aren?t banned in Missouri, but the state?s gaming regulators give casinos a wide berth in which to thwart them!)

Missouri casino executives argue that it is their right to use countermeasures in order to ensure the profitability of their games.

In Las Vegas, the bottom line is blackjack may be headed for the same fate as high limit sports betting.

"The casinos just don?t want to deal with the high end players any more," Kate said. "They?re content to draw in the $10 and $15 players, and pay them 6-5 for a blackjack.

"Even our baccarat pit is changing," she continued. "They don?t even wear tuxedos any more. What?s a baccarat pit without tuxedos?"
 

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Online gamers vow to resist ?siege?

Online gamers vow to resist ?siege?

leading off-shore bookmaker vowed to fight for an industry "under siege," while acknowledging that "there?s a possibility we might not be here next year."

Those ambivalent sentiments summed up David Carruthers? keynote message delivered at last weekend?s Casino Affiliate Convention in Las Vegas.

The convention brought together about 100 online casino and sportsbook operators, marketing firms, affiliate managers and website experts, who attended panels and heard presentations geared to Internet marketing for the online gaming industry.

Carruthers, the CEO and managing director of BetOnSports.com, said much of the criticism of online gaming is "wrong," and that media outlets such as the New York Times and USA Today have had "an open season" on offshore sports books and casinos.

"We need to challenge the dogmatic views that the media puts forth," Carruthers said. "We need to have a voice, and to work toward achieving an environment where our industry is legitimized and regulated."

Part of the problem with Internet gaming is the lack of unified regulation. Online gaming isn?t legal in the United States, and most off-shore gamers are located in questionable jurisdictions such as islands in the Caribbean or South Pacific.

BetOnSports has offices in the United Kingdom, as well as Central America.

Carruthers acknowledged that online gaming has had "a disgraceful image," and urged operators to strive to gain credibility.

Toward that end, he suggested a three-prong program.

"We can start by establishing corporate responsibility by publishing key corporate information for everyone to see," he said. "In addition, there needs to be a transparency in which transactions can be viewed, and audits in place if need be.

"The result will be a corporate governance that will provide credibility."

Finally, Carruthers said, customers "need to be protected."

"There has to be a ?fall-back? system for customers who might get hurt," he said, adding that such a system could be an insurance-like pool that would pay off customers who lost money to a failing operator.

Carruthers, who traces his gaming roots to Scotland and England, said it?s "utterly bizarre" that the U.S. has "abdicated" online gaming to countries such as the United Kingdom, but that he believes it will one day be legalized and regulated in the U.S.

"I plan to lobby legislators here and push for legislation that will bring online gaming back to the U.S.," he said.
 

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funny how Carruthers talks about how the image is bad....his own book is a joke......slow pay, constant complaints, etc etc.


"Carruthers acknowledged that online gaming has had "a disgraceful image," and urged operators to strive to gain credibility."


boy I wonder why :rolleyes:
 
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