Check for a B-Band Converter to get DIRECTV's new HD channels.
I know I have already posted this in the Directv HD thread. I just want to make sure everyone who needs one gets it order in time to receive the new HD channels
I had no idea I needed one.. Just ordered mine.
I needed two.
The B-Band Converter (BBC) module, installed on your HR20/HR21 or H20/H21 receiver, allows you to view the upcoming HD channels. Because DIRECTV's current HD channels do not require the BBC, it may not have been installed.
Please note: The BBC module works only with the H20/H21 and HR20/HR21 receivers. The information here applies only to DIRECTV customers with one of these receivers. If you live in an apartment or condo in a building where multiple units share one dish, please click here for more info.
The easiest way to tell if your H20/H21 or HR20/HR21 receiver has the BBC connected to it is to look at the back of the receiver. Look for a module that looks like the one pictured to the right. If you can't access the back of your receiver and you have an HR20/HR21 receiver, tune in to the BBC test channel ? number 499:
If you get a message that reads "Searching for signal on Satellite In," you'll be able to enjoy new HD channels from DIRECTV as they become available.
If you see the message "Important HD Information. Your B-Band Converter module is NOT connected," you do not have the BBC or it is not connected properly.
If you see a gray or blank screen, DIRECTV will have to verify your equipment setup to determine if you need a BBC. Please call Customer Service at 1-800-531-5000.
krc
I know I have already posted this in the Directv HD thread. I just want to make sure everyone who needs one gets it order in time to receive the new HD channels
I had no idea I needed one.. Just ordered mine.
I needed two.
The B-Band Converter (BBC) module, installed on your HR20/HR21 or H20/H21 receiver, allows you to view the upcoming HD channels. Because DIRECTV's current HD channels do not require the BBC, it may not have been installed.
Please note: The BBC module works only with the H20/H21 and HR20/HR21 receivers. The information here applies only to DIRECTV customers with one of these receivers. If you live in an apartment or condo in a building where multiple units share one dish, please click here for more info.
The easiest way to tell if your H20/H21 or HR20/HR21 receiver has the BBC connected to it is to look at the back of the receiver. Look for a module that looks like the one pictured to the right. If you can't access the back of your receiver and you have an HR20/HR21 receiver, tune in to the BBC test channel ? number 499:
If you get a message that reads "Searching for signal on Satellite In," you'll be able to enjoy new HD channels from DIRECTV as they become available.
If you see the message "Important HD Information. Your B-Band Converter module is NOT connected," you do not have the BBC or it is not connected properly.
If you see a gray or blank screen, DIRECTV will have to verify your equipment setup to determine if you need a BBC. Please call Customer Service at 1-800-531-5000.
krc
