Can you guys please help me with a computer problem? Well, problems? First a few weeks ago, my cd rom drive went bad, need to replace it that I do know. What I have no idea about is what Dell has diagnosed as a "bad power supply" and apparantly I need a new one. Agent took the tower to some guy he knows that said it is the power supply and the motherboard. I asked a systems administrator at work who said start with the power supply first, because he didn't know how the first guy would know if it's the motherboard too unless fixing the power supply didn't fix it (which he hasn't attempted yet). The guys at Fry's said many things...that Dells will only accomodate Dell parts, nothing eslse, that X motherboard would fix it, that X power supply would work. We haven't opened or attempted to do anything with the motherboard yet, we wanted to start with the power supply first. Agent attempted to put it in, but we must need somekind of cord modifier or connector b/c we don't have a plug that will plug into the hard drive as the bad one had been. (the possible proof that Dell has conspired to require only Dell parts???)
I just don't want to spend a whole hell of alot more money than I need too to fix this...I figured ordering parts from Dell would be much more. And at this point, the conflicting info is getting perplexing. And by the way, the guy Agent took it to won't be fixing it either way. We can never get ahold of him and when we finally got the PC back after he "looked" at it, one of the memory cards was missing (and we are attempting to contact him to get our memory back!). That oversight, along with his suggestion to put a used motherboard in a 1500.00 computer makes me worry that we'd get it back with his turkey sandwich left in the RW drive. Do you guys know something that you could share with me? Any help would be appreciated - I can't do anything in my own office and it's driving me nuts. Dell said it as the power supply, they nevere said anythign about the motherboard. I'll just order the power supply from them if that is what any of you think should be done.
I just don't want to spend a whole hell of alot more money than I need too to fix this...I figured ordering parts from Dell would be much more. And at this point, the conflicting info is getting perplexing. And by the way, the guy Agent took it to won't be fixing it either way. We can never get ahold of him and when we finally got the PC back after he "looked" at it, one of the memory cards was missing (and we are attempting to contact him to get our memory back!). That oversight, along with his suggestion to put a used motherboard in a 1500.00 computer makes me worry that we'd get it back with his turkey sandwich left in the RW drive. Do you guys know something that you could share with me? Any help would be appreciated - I can't do anything in my own office and it's driving me nuts. Dell said it as the power supply, they nevere said anythign about the motherboard. I'll just order the power supply from them if that is what any of you think should be done.
I dont have your number, sent you an email with mine. Really need to get it done today because the Biatch is taking me to the Colts game tomorrow and she needs it next week for her Masters degree work. I cant have her on my laptop all the time.