headaches and grief. it figures this would happen on a day where its vital that my pc work correctly.
alright im going to try and explain what im experiencing. but the problem is that when it comes to this kind of computer stuff, im an absolute novice and thats what makes this so frustrating.
WHAT IM EXPERIENCING:
*when i try to use internet explorer, it doesnt go to the netscape homepage. it goes to some 'default homepage' and brings a ton of bullsh1t pop-ups with it (adserv, free cell phone, porn popups, etc)
*my task bar disappears, as does my main 'wallpaper' and i have a beige screen that mentions something explains 'spyware' and tells me to 'click here to by a spyware remover' (sic)
*sometimes the screen goes absolutely blank (just white) with no taskbar or anything. just totally blank. and when i try to remove the popups from the task bar, it just fu/cks it up even more and they wont delete.
*when i bought the computer, best buy offered the norton antivirus thing and i said "sure" so i have the antivirus thing installed on my computer but apparently it amounts to shit because this is the box that keeps popping up:
========================
VIRUS ALERT
Norton Anti-Virus has detected a virus on your computer
Object Name: C:/Documents and Settings/Owner/Loc../ScriptBodyJSP[1].htm
Virus Name: Download.Trojan
Access Taken: Access To The File Was Denied
==========================
is this someting norton cant fix?
I downloaded the SpyBotS+D thing that someone suggested that is supposed to work well and is free. It is saved on my computer but HOW DO I RUN THE PROGRAM :shrug: as of now, all i did was go through the 'installation process' with it. i guess im too dumb to know how to use it? how do i actually use it and on what?
Is this something that is easily fixed?
Why does Norton not take care of this and/or why does it say "access denied"?
H-E-L-P and i will forever be indebted to you. this is the worst!
alright im going to try and explain what im experiencing. but the problem is that when it comes to this kind of computer stuff, im an absolute novice and thats what makes this so frustrating.
WHAT IM EXPERIENCING:
*when i try to use internet explorer, it doesnt go to the netscape homepage. it goes to some 'default homepage' and brings a ton of bullsh1t pop-ups with it (adserv, free cell phone, porn popups, etc)
*my task bar disappears, as does my main 'wallpaper' and i have a beige screen that mentions something explains 'spyware' and tells me to 'click here to by a spyware remover' (sic)
*sometimes the screen goes absolutely blank (just white) with no taskbar or anything. just totally blank. and when i try to remove the popups from the task bar, it just fu/cks it up even more and they wont delete.
*when i bought the computer, best buy offered the norton antivirus thing and i said "sure" so i have the antivirus thing installed on my computer but apparently it amounts to shit because this is the box that keeps popping up:
========================
VIRUS ALERT
Norton Anti-Virus has detected a virus on your computer
Object Name: C:/Documents and Settings/Owner/Loc../ScriptBodyJSP[1].htm
Virus Name: Download.Trojan
Access Taken: Access To The File Was Denied
==========================
is this someting norton cant fix?
I downloaded the SpyBotS+D thing that someone suggested that is supposed to work well and is free. It is saved on my computer but HOW DO I RUN THE PROGRAM :shrug: as of now, all i did was go through the 'installation process' with it. i guess im too dumb to know how to use it? how do i actually use it and on what?
Is this something that is easily fixed?
Why does Norton not take care of this and/or why does it say "access denied"?
H-E-L-P and i will forever be indebted to you. this is the worst!
