Jack and others opinion.....please

[Wilson]

I got this email below from Betjamaica....I read it and put a grand in the account. Called for my bonus and they say bonus rules apply here and that I am not eligible. (I used instacash neteller) Now, of course I feel mislead and deceived and asked to talk to supervisor. He says "come on, you know the rules" (I play there exclusively and a lot)...I reply that I do know the rules...but, I am reading this email and it doesn't say anything about bonus rules apply..it just says playoff special. He gave me 10% as a courtesy...but, I felt like he was just appeasing me and made me feel like I was begging for the bonus...Hell, I was just responding to the ad...am I out of line? Here is the text of the email.



ENJOY THIS NFL PLAYOFF SPECIAL


Dear XXXX,
A Happy New Year from all of us at BetJamaica.com. With the NFL Playoffs upon us and a full slate of NBA and college round ball, we wanted to contact you with some very special offers.

XXXX, we're glad that you signed-up for an account with BetJamaica. As a remindered, we setup account # XXXX for you to place your wagers.

We have a special of offer that we hope will encourage you to make your inactive account - ACTIVE. If you take advantage of this offer, you'll receive a 20% CashBonus on your first deposit plus a $50 FreePlay. Minimum deposit $300.

Funding your account is easy with our newest deposit method - Citadel eChecks. Fund your BetJamaica account directly from your checking account. The process is fast, secure and best of all, there are absolutely no fees.

We hope you'll take advantage of these offers and start the New Year off in the Player's Paradise - BetJamaica. XXXXX, we look forward to seeing you here instead of wishing you were here.

 

[marine]

I don't get it. Why didn't you get the 20% and the 50$ parlay?

 

[BahamaMama]

was *citadel e- checks* the only deposit method that qualified for the extra bonus?

 

[IE]

Jack is out of the office till tomorrow mid- morning Wilson.

email him tomorrow morning with your account # and details @

jack@madjacksports.com

 

[beantownjim]

I HAVE DEALT WITH THIS GUY SCOTTY FROM BET JAMAICA AND HE IS A STAND UP GUY AND MORE THAN GENEROUS.THIS SPORTSBOOK IS A CLASS GROUP AND I AM SURE THEY ARE NOT TRYING TO RIP YOU OFF BONUS MONEY JESUS CHRIST ITS A MILLION DOLLAR OPERATION I AM SURE SCOTTY BOY ISNT TO WORRIED ABOUT WILSON'S BONUS MONEY.WILSON CALL BET JAMAICA AND TALK TO SCOTTY DIRECTLY I DONT LIKE TO TALK TO THESE GUYS OFFSHORE BUT SCOTTY IS A GOOD GUY AND VERY NICE TO TALK TO HE WILL TAKE GOOD CARE OF YOU.

I KNOW SCOTTY ISNT A RUGGED NAME HELL I USED TO BEAT KIDS UP NAMED SCOTTY FOR JUST LOOKING AT ME THE WRONG WAY BUT THIS SCOTTY AT BET JAMAICA FOOLED ME HE HAS A DEEP HUSKY VOICE AND HE IS FROM TEXAS SO ASSUME THIS GUY CAN FIGHT.I JUST SAID YES SCOTTY,YOUR RIGHT SCOTTY,I DONT WANT ANY TROUBLE SCOTTY,I MUST ADMIT THIS SCOTTY SCARED ME A LITTLE I THOUGHT I COULD PUSH HIM AROUND ON THE PHONE THEN WHEN HE SPOKE I FOUND MYSELF GETTING PUSHED AROUND.IN ALL SERIOUSNESS THIS GUY SCOTTY AND BET JAMAICA ARE IN THE TOP 5 OFFSHORE SPORTSBOOKS.

 

[vyrus858]

I went through this before...the reason that the instacash does not work for bonus's is because the cost of the "instacash" option is 10% but the book takes care of that fee instead of charging as a courtesy, if you were to use REGULAR neteller which takes a few days the book would then give you the 20% bonus. You in a sense did get the 20% bonus because you should have payed 10% if their was no bonus at all, so along with the 10% he gave you it comes out to a type of 20% bonus but of course still misleading...I dealt with the same thing when I deposited, but the customer service and quick payouts from these people will make it all the worth your while..gl

 

[MadJack]

From Scotty at BetJamaica:

Hey Jack,

Thanks for the notification, I checked into this for you and the promotional email he posted was from our Marketing Dept. however this mail was intended for accounts who have signed up but never funded. The email states you'll receive a 20% Cash Bonus on your first deposit plus a $50 Free Play. The word "first" normally means first not "next". However since he did receive this email in error on our part I did go ahead and give him a 20% cash bonus despite our re-up policy that NT Insta-Cash doesn't qualify for bonuses unless they've picked up the fees on their end. Wilson's situation unfortunately was misguided from the start. We try or best to keep things running smooth however with thousands of clients things like this sometimes happen for which I do apologize.

Please feel free to give anyone my personal # if they have a problem.

Have a great weekend,
Scotty

 

[IntenseOperator]

"If you would have come to me sooner, this person would be suffering as we speak"

Don MadJack :Yep:

 

[kneifl]

Jack,

I just emailed you about something similar.

Thanks,

kneifl

 

[Wilson]

Is Jack not the best web site owner in the whole world?! Jack- I really appreciate your help.

Scotty-

As usual, BetJamaica demonstrates why it is the best off shore site on the internet. Thanks for the clarification. Appreciation to all who chimed in, too.

 

[Trossi3389]

Is Jack not the best web site owner in the whole world?

yes he is.. good looking out jack!!!

 

[kneifl]

Is Jack not the best web site owner in the whole world?! Jack- I really appreciate your help.

Scotty-

As usual, BetJamaica demonstrates why it is the best off shore site on the internet. Thanks for the clarification. Appreciation to all who chimed in, too.

I'll second that, Thanks Jack. And thanks to a great book in Betjamaica and thanks Scotty.

kneifl

 

[homedog]

The word "first" normally means first not "next".

:142lmao:

 

[Musky]

Bet Jamaica is FIRST RATE

Bet Jamaica is FIRST RATE

I have dealt with Scotty since they opened the doors. He is forthright, MORE than fair, and has always been 100% committed to customer service. :clap: :clap:

Musky