WTF is the point?!!!!?

[Agent 0659]

For English, press 1: 1
Please enter your Acct#: 476746478346
Please enter the last 4 of your Social: 1234
Please enter this: this
Please enter that: that
Please enter this that and the other: this that and the other
Please hold: hold for 40 minutes

THEN, you get through and for starters you pressed 1 for English and THEY don't speak it! Then, they ask you all that shit again!

Fukcing assholessssssssssssssssssssssssssssssssssssssss


:soapbox: :soapbox: :soapbox:

 

[MadJack]

Then, they ask you all that shit again!

EVERYTIME AND IT PISSES ME OFF TOO!

 

[vinnie]

I don't call insurance companies anymore :SIB

 

[Agent 0659]

Ordered my Direct TV, went through all that shit...then changed the address, had to go through it all again and cancel, then re-order (no we can't just change the address ) Get all the way to the end and as I'm giving them my CC # my cell cuts out......:mj16: :mj16: :mj16: Had to do it all for the 4th time!!!!!!!! Man was I on full steam....plus they backed me up 4 days, I didn't get to keep my original date....:mj13:

 

[Ronnie]

For English, press 1: 1
Please enter your Acct#: 476746478346
Please enter the last 4 of your Social: 1234
Please enter this: this
Please enter that: that
Please enter this that and the other: this that and the other
Please hold: hold for 40 minutes

THEN, you get through and for starters you pressed 1 for English and THEY don't speak it! Then, they ask you all that shit again!

Fukcing assholessssssssssssssssssssssssssssssssssssssss

Had this problem too. Next time, tell them to put someone on the line that speaks some fuc kin english and they will. Doesn't happen anymore

 

[kosar]

Yes, but I don't have a real problem about the non-(first language)English speaking people (most that I have ever gotten speak well enough) that you end up with.

I DO have a major f*cking problem fumbling around pushing in 16 digit account numbers, zip codes and whatever to satisfy their computer system, ONLY TO BE ASKED AGAIN IN A FEW MINUTES!

It is only something to occupy/waste our time while they try to clear out their waiting line of 50 people. Makes it seem like it took less time.

NEVER- in any sort of company, has dialing my info into the computer bitch EVER precluded the live person from asking the exact same shit.

 

[Agent 0659]

Yes, but I don't have a real problem about the non-(first language)English speaking people (most that I have ever gotten speak well enough) that you end up with.

I DO have a major f*cking problem fumbling around pushing in 16 digit account numbers, zip codes and whatever to satisfy their computer system, ONLY TO BE ASKED AGAIN IN A FEW MINUTES!

It is only something to occupy/waste our time while they try to clear out their waiting line of 50 people. Makes it seem like it took less time.

NEVER- in any sort of company, has dialing my info into the computer bitch EVER precluded the live person from asking the exact same shit.

Thank you! Fukcers!

 

[AR182]

a lot of these companies think they are providing quality service...i guess they are in denial...

somebody once gave me this site to make direct contact with a live person on the phone....not sure how accurate it is.....

http://www.gethuman.com/

 

[yyz]

If you want to talk to a live person.............drive to your local cable company to pay your bill.


:shrug:

 

[smurphy]

If you want to talk to a live person.............drive to your local cable company to pay your bill.


:shrug:

:mj07: :mj07: :mj07:

The inventor of automatic phone systems will be in hell right next to the guy who invented wrong-way spikes.

 

[turksure]

i also hit zero first to try and get a live person, will do 1 for english then zero


ever try to talk to someone at Dell about a problem - you will never get someone - unless you request corporate sell department, those people are on the phone

 

[Theboundbook]

That gethuman500 worked great for me with DirectTV! Those fookers kept my wife on hold 3 different times in 1 day with the installers here for 45 min each time.