I had an issue with the cable guy drilling through my drainage pipe from the upstairs shower...plumber came over had to cut many holes in wall nd through the backs of my cabinets....
The cable company sent out several escalation managers and said I should get new cabinets, the referred me over to their insurance company as the damage amount was too much. I had two different quotes provided from two seperate contractors a high and low one $9,000 and $15,000 respectively.
The Federated Insurance guy comes out, sends me a quote a few days later for $800. I blow my stack, cxall the cable company that this is unacceptable and that I will see them in court. IN hte mean time I spent 3 weeks in Dallas on business, the cable company calls back the insurance guy and wanted him to bring out a restoration contractor, and get his advice. (This happened while I was in Dallas) so only my wife was here. Basically his own contractor he brought said the ideas that he had (Federated INsurance guy) would not be able to be done. So he said he would quote it out, again based on the quote from the Federated supplied contractor.
Well that got us to around $2500-$3000. We also mentioned that we still can't believe that two contractors came out and mentioned that what this restoration guy was going to do was still very risky and not probable. I got their contractor to admit that to me as well. He then mentioned we should at least get another quote based on the countertops breaking during this restoration "process", the quote came back as $2000 more from a Home Depot guy that looked at it, (Who also verified that what they are trying ot do was wrong) so then this weasel of an insurance agent. We will call him "Prick" from now on...calls my wife today and says, accept the offer without the countertop bid within 5 days or they will settle for only $100, then close the case. He mentioned he took the case to his supervisor and that was his supervisor's response.
So what is next, I am pissed and will not settle for $100, or even the $5000 combined total that he already nixed. It is principle now, any suggestions? ANy lawyers ever fought a case like this against and insurance comapny? Would we take the insurance company to court or the cable company if it came down to it?
Looking for quick and valid repsonses, considering their small time frame, and my lack of patience with this little prick!
TSI
The cable company sent out several escalation managers and said I should get new cabinets, the referred me over to their insurance company as the damage amount was too much. I had two different quotes provided from two seperate contractors a high and low one $9,000 and $15,000 respectively.
The Federated Insurance guy comes out, sends me a quote a few days later for $800. I blow my stack, cxall the cable company that this is unacceptable and that I will see them in court. IN hte mean time I spent 3 weeks in Dallas on business, the cable company calls back the insurance guy and wanted him to bring out a restoration contractor, and get his advice. (This happened while I was in Dallas) so only my wife was here. Basically his own contractor he brought said the ideas that he had (Federated INsurance guy) would not be able to be done. So he said he would quote it out, again based on the quote from the Federated supplied contractor.
Well that got us to around $2500-$3000. We also mentioned that we still can't believe that two contractors came out and mentioned that what this restoration guy was going to do was still very risky and not probable. I got their contractor to admit that to me as well. He then mentioned we should at least get another quote based on the countertops breaking during this restoration "process", the quote came back as $2000 more from a Home Depot guy that looked at it, (Who also verified that what they are trying ot do was wrong) so then this weasel of an insurance agent. We will call him "Prick" from now on...calls my wife today and says, accept the offer without the countertop bid within 5 days or they will settle for only $100, then close the case. He mentioned he took the case to his supervisor and that was his supervisor's response.
So what is next, I am pissed and will not settle for $100, or even the $5000 combined total that he already nixed. It is principle now, any suggestions? ANy lawyers ever fought a case like this against and insurance comapny? Would we take the insurance company to court or the cable company if it came down to it?
Looking for quick and valid repsonses, considering their small time frame, and my lack of patience with this little prick!
TSI
