ok - good
the freezing has to be frustrating
you can hit ctrl+shift+esc to bring up the task manager to see what is running and taking up the memory
i wanted you to do it thru ccleaner but you can quickly do it
by going start
type msconfig in to the search bar
go to startup
select all and disable - that will turn off software that loads at start up
if the computer freezes again after that then it is a windows issue or a hardware issue
Seems if I let it sit a day or 2 that I can get to the page pictured above and I can get to desktop. I will do the above next time I get there and simply us process of elimination over time. Thanks again!

