I have tried word and excell and ie..........she sent it from a mac.....I have a gateway.........Would that make a difference?
Also when I get the window that asks me what I would to open it with it goes from a to z with diff programs..ie acrobat,excell, micro word...etc.
It come up when I used word but its just a bunch of mumbo jumbo..###0**** that kind of stuff.....