I had one credit card co. close an account without warning, because of "Lack of use".
Now another one is jacking up my interest rate! I have no balance on this card, but the point is now I will have to cancel it, because I don't want a card with such a high rate.
I have very good cedit, so I called these idiots to try to talk to them about this and try to get my rate lowered. Well of course the first person I got on the phone spoke broken english! This happens all the time! Do these companies do this on purpose to try to discourage you from calling?
After talking to Maria Rodriguez, or whatever the hell her name was, for a few minutes I then asked for a supervisor. After waiting on hold for a few minutes I talked to idiot #2. This Bitch goes on to say that over 90% of customers rates have gone up and says it is because of the current financial crisis. Then, just to make sure I was totally pissed off she says, "This is nothing personal sir". I kept my cool and said well I will be cancelling this card and she goes on and tells me exactly how to go about doing it and I am convinced that this is what they want is people to cancel thier cards.
No wonder these banks are going under, they have no idea about customer service and how to keep good customers.
Well to answer this banks slogan "What's in your wallet?", Not your card anymore...
:soapbox:
Now another one is jacking up my interest rate! I have no balance on this card, but the point is now I will have to cancel it, because I don't want a card with such a high rate.
I have very good cedit, so I called these idiots to try to talk to them about this and try to get my rate lowered. Well of course the first person I got on the phone spoke broken english! This happens all the time! Do these companies do this on purpose to try to discourage you from calling?
After talking to Maria Rodriguez, or whatever the hell her name was, for a few minutes I then asked for a supervisor. After waiting on hold for a few minutes I talked to idiot #2. This Bitch goes on to say that over 90% of customers rates have gone up and says it is because of the current financial crisis. Then, just to make sure I was totally pissed off she says, "This is nothing personal sir". I kept my cool and said well I will be cancelling this card and she goes on and tells me exactly how to go about doing it and I am convinced that this is what they want is people to cancel thier cards.
No wonder these banks are going under, they have no idea about customer service and how to keep good customers.
Well to answer this banks slogan "What's in your wallet?", Not your card anymore...
:soapbox:
