I agree here..........had a charge card problem free with them since 1970. That's 38 years , folks.Long story short: I went inactive with it for 6 months as my wife needed to pile up "points" on hers. So they cancelled it without telling me !! One night friends/relatives were down and that happened to be the only credit card I quickly grabbed & took with me. Went out to treat & eat and of course my card was refused for the bill. Very embarrassing.
Called them the next day & they didn't give a chit. Told me they couldn't re instate the card, to open up a new one. Now, I figure my credit is excellent, I didn't feel like having a cancelled card on my record.
In today's economy, you would think they would care a bit more..........after 38 years.