I had a bit of trouble with them today. Called to get a location to send green form deposit and clerk assured me that the $100 bonus was OK for me. I Checked my account later & found that they didn't add it in. Called again & clerk said I dont get the bonus because I got a promo bonus when I opened the account!! Now, this is after they got the money & after I paid WU fees. I said this was unacceptable , I am a member of Madjack's & wanted to talk to supervisor. Although it was inconvenient for me, Clerk promised supe would call me back in 20 minutes. Supe NEVER called.
4-5 hours later I called again, clerk said he would deposit the $100 bonus. So, the $100 bonus is in, but with some pain & difficulty.
MVP acting like their cousin NASA??