I paid the $199 fee with delivery and hanging of my TV 2 years ago, and because of that they are sending two guys tomorrow to change out the HDMI components. This took all of two strong dudes to hang it, some things are just worth the money. Also, if damaged while hanging or taking down and rehanging the onus is on them. They called today and asked if they could come test to make sure that was it, and sure enough, it is. So they are bringing everything to fix, TV onsite, and I will keep you posted Jack. Best Buy and Geek Squad have been great thus far. Even got the 8-10AM slot in the morning, lets see how that works out. :toast: