If you are thinking about purchasing one, don't.
Mine quit working at the 12 month 1 week mark :facepalm: I did have an extended warranty, so I won't be out anything but time and tv watching.
The sharp support people said' "I'm sorry" at least 2 dozen times in my 4 phone calls yesterday, but they were not too bright. After running me through a mini-diagnostic, the error blinking code said I needed service. The lady tells me it's covered under warranty (1 year mfg) and to call Norman Norman's electronics in Atlanta. I tell her I live nowhere close to Atlanta, but she insists this is the only place that services Sharp and honors the warranty.
I called Norman's, and the guy says he is in Atlanta, and they don't service BG, Ky :sadwave: :facepalm:
I called Sharp back, and again, they tell me to call Atlanta bc Norman's has affilliates all over the country. i call them again and trll them what Sharp said, and Norman's confirms again that they are in Atlanta and don't service BG.
I called Sharp again and am told I will need to call where I purchased the tv bc it is past the 12 month mark. :facepalm: I asked why I wasn't told this initially, and the guy said he doesn't know. I thanked him for the fruitless 2 hours of wasted time.
I then called HH Gregg's local number. I was directed to a national call center where the phones were manned by Habib the poor English speaking crank-head. I called back the local number and hit 0 a few times and got a local employee. He confirmed I did have the extended warranty and gave me a phone number to call.
I called the number, and after Another 15 minutes, I'm informed it is indeed the wrong number bc they only take care of models purchased before 2008 :facepalm:
I am given another number, but guess what? It's wrong as well. I'm given another number, and it's somebody who can help me. :00hour
I was called by the local repairman today. Instead of him saying he can come out and fix it, he says he called Sharp, and the error blinking code indicates a power supply that he has to order. It might be here by Monday :facepalm: he also confirmed he fixes a lot of Sharp tvs and they suck.
So anyway, I guess I'll be doing a lot of hunting and reading this weekend. Sharp sucks, and my Internet search revealed this. Too bad I didn't know before I bought it.
Mine quit working at the 12 month 1 week mark :facepalm: I did have an extended warranty, so I won't be out anything but time and tv watching.
The sharp support people said' "I'm sorry" at least 2 dozen times in my 4 phone calls yesterday, but they were not too bright. After running me through a mini-diagnostic, the error blinking code said I needed service. The lady tells me it's covered under warranty (1 year mfg) and to call Norman Norman's electronics in Atlanta. I tell her I live nowhere close to Atlanta, but she insists this is the only place that services Sharp and honors the warranty.
I called Norman's, and the guy says he is in Atlanta, and they don't service BG, Ky :sadwave: :facepalm:
I called Sharp back, and again, they tell me to call Atlanta bc Norman's has affilliates all over the country. i call them again and trll them what Sharp said, and Norman's confirms again that they are in Atlanta and don't service BG.
I called Sharp again and am told I will need to call where I purchased the tv bc it is past the 12 month mark. :facepalm: I asked why I wasn't told this initially, and the guy said he doesn't know. I thanked him for the fruitless 2 hours of wasted time.
I then called HH Gregg's local number. I was directed to a national call center where the phones were manned by Habib the poor English speaking crank-head. I called back the local number and hit 0 a few times and got a local employee. He confirmed I did have the extended warranty and gave me a phone number to call.
I called the number, and after Another 15 minutes, I'm informed it is indeed the wrong number bc they only take care of models purchased before 2008 :facepalm:
I am given another number, but guess what? It's wrong as well. I'm given another number, and it's somebody who can help me. :00hour
I was called by the local repairman today. Instead of him saying he can come out and fix it, he says he called Sharp, and the error blinking code indicates a power supply that he has to order. It might be here by Monday :facepalm: he also confirmed he fixes a lot of Sharp tvs and they suck.
So anyway, I guess I'll be doing a lot of hunting and reading this weekend. Sharp sucks, and my Internet search revealed this. Too bad I didn't know before I bought it.
