they are a sponsor here so i tread lightly and save stuff.
5 years or so ago, when i first was introduced to online shops, they were one of my first outs.
Took me 4 months of aggravation and numerous emails and support from a watchdog to get 4k from them. 2k of it was mine to begin with. I wasn't bonus whoring and didn't bet steam and did nothing wrong. I did get paid in full, but it took forever. Back then they were NOTORIOUS for slow pay for anything over a nickel. Haven't been back since. Perhaps somethings changed since then, and they are a sponsor so maybe jack can help you out if you have real issues.
I know back then that they don't put up 2h lines unless the game is nationally televised for ncaaf which ucla isn't. I'm sure its much of the same.
if you like teasers and parlays and all the stuff and reload bonuses and stuff, its probably a good book for you. But if you shop and are even slightly sharp then I would suggest other sponsors.
gl