The book - VIP
- Thread starter thefixisin
- Start date
Buddy mine here in Socal uses them and says he has always had great service, and the very very VERY few times hes cashed out theyve been quick lol
Jack, has an excellent relationship with Alisitar and other significant people at VIP Sports, should a problem ever arise and they have been a long standing sponsor of Madjacksports now for over 6 years.
they used to be a lot better than they are now in my opinion.
back a few years ago, they werent as well-known and they did everything to cater to the player. they had incredible customer service and very polite customer service reps and all that. if you sent an email to them, you could count on getting it back within a few hours. you needed to talk to a manager? no problem.
theyve slipped since then. customer service there isnt what it used to be. there have been times when ive sent an email and then never received a response period.
they play real hard ball on their bonuses and all their rules are ambiguous at best, and of course they use that to their advantage.
you will get paid from them. thats not the issue. but for a book that used to be #1 for customer service if you ever had a question or needed help.....theyre now back to the middle of the pack.
back a few years ago, they werent as well-known and they did everything to cater to the player. they had incredible customer service and very polite customer service reps and all that. if you sent an email to them, you could count on getting it back within a few hours. you needed to talk to a manager? no problem.
theyve slipped since then. customer service there isnt what it used to be. there have been times when ive sent an email and then never received a response period.
they play real hard ball on their bonuses and all their rules are ambiguous at best, and of course they use that to their advantage.
you will get paid from them. thats not the issue. but for a book that used to be #1 for customer service if you ever had a question or needed help.....theyre now back to the middle of the pack.
I've never had an account with VIP, but they also own Gameday, and my experience with them has been overwhelmingly positive. Not perfect, but a damn good book.
No prob with VIP--according to my sources they are one of top 5 safest books. Neteller withdrawels-quick.
fix
Never had any problems with them, customer service was always very good. Live chat is very helpful re: customer service.
Never had any problems with them, customer service was always very good. Live chat is very helpful re: customer service.
