Wynn shaves dealers? tips

Keyser Soze

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Oh yeah, giving a big tip is not about being "cool". It is about showing ones appreciation, soething you must be very unfamiliar with.
 

yyz

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I don't think you can bring the $100,000 into the picture. That's rather a moot point. Getting money taken out of your check is just that, my friends......you know it, and they know it. Let's not kid ourselves, here.

I feel bad for anyone who makes less today than they did yesterday, because that's just not the way things are supposed to go, right? Then you factor in the reason in this case, and I think they have every right to be pissed off.

Personally? I think the patrons need to get with the program, and stop tipping at Wynn! Make your own protest. If that fails to work, stop going to the casino all together.

Of course, that will never happen, but it would certainly get the point to the old blind bat running the joint!
 
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dawgball

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Keyser -- as someone who waited tables, bartended, and managed a bar/restaurant over the course of 7 years; your take is extremely biased.

I tip. Period. but the problem is that FROM EXPERIENCE, every server thinks they gave great service no matter how poor it really was. I regretfully tip an absolutely bare minimum of 15%, and that is only when the service is so terrible that it could have warranted objecting the bill.

The absolute pressure that is put on the patrons to tip (that you seem very comfortable with pushing as well) is well out of control.

Also, at one point it was customary to tip 15% on food only pre-tax. Now, if we order $100 bottle of wine (for easy math), the server expects an auto 20% on that. That is ridiculous, but it is reality.

Waiting tables and bartending is a very difficult trade and I only assume that dealing at a casino is just as taxing. But if these dealers think they are getting the shaft, then it sounds like there are many other opportunities to do the same work for much less pay everywhere.

Like I said before, the market will work itself out. If they feel that slighted, then they will move on, and Wynn will hire dealers who know it is still a good deal.
 
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IntenseOperator

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Just want to bring up one fact here.

Many frontline people of a business are not given proper credit for the success of the business. Many frontline people are not given the respect they deserve for making the business what it is. You don't think of some executive or "suit" up in the ivory towers when you leave any service oriented business. You think of the lower people that you had direct dealings with. The everyday grunts.

Big question....

Wonder why these pit bosses etc AREN'T FLIPPING THE CARDS themselves instead of making less at their current position???? Maybe they can't do it? Maybe this really pisses off the capable people that are making the 100 K for a reason, regardless of what we think of what they do.

Wynn needs to stop shitting on those that are a big (not all) reason why he's having success. (btw, I've heard that place can't even make the monthly note and it's not the profit giant it was suppose to be).

He knows he can pull this off at the end of the day and all will be status quo.

From a personal note....
I got into (purchased) my business when it was a dot on the map. I (and others) have had pretty good success with our little businesses. Now, EIGHT companies later, we are considered making too much. These owners were no where to be found when I put up my 65,000 twenty years ago for my dog and pony show and got all the grey hairs etc over that time.
 
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Senor Capper

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At my house, The Palms, the dealers average 85K. Most drive Beamers, Benz, Lexus & Caddys. As do the Cocktails Waitress' & BarKeeps.
Floormen start at $223.00 a day.

----------

At Wynn the floormen start at $232.00 a day .

On a single Monday in June the dealers made $642.00.

=========

I'm in the wrong business :(
 

marine

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what kind of a sh*tty business model expects customers to come in the door, pay $40 for a dinner for two, AND THEN kick in money to support their payroll?

Seriously, when I go to Autozone and ask the dude behind the counter to look up what type of carb I can put on my car, and then have him go in the back and pull it off the shelf and bring it up to the counter, ring it up, and hand it to me... he doesn't hold his hand out for a tip, and I am sure if I laid an extra 10 spot on the table for him for "good service" he'd look at me like I was stupid.

I'll never understand why restaurants are allowed to get away with this crap.
 
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Another Steve

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First off, I have to say I HATE tipping.


Ok, thats my rant for today. You can bring out the red boxes for my rep points......:nono:

Made me laugh so hard I spit out my drink.

Your a Green Box Man to me.


I tip and feel I tip well because I have been taken care of. I hardly never Tip at the Clap of a Delaers Hands.
 

acehistr8

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I wonder if that Monday in June youre talking about is when one of the high rollers tipped the dealers $500k in the high limit room - supposedly got a couple floor people popped.

And the 44k I cited was from the 2004 census fwiw.

One of the problems is that you cant tip floor people. As I've said, they do an equal amount of work for me in an average session of blackjack than the dealers. Running markers, checking comps, making reservations - but I cant drop them $10 if I wanted to - your *only* allowed to tip the dealers.

I think also the fact that its at the Wynn is part of the story. They arent dealing with dirtbags and scumbags and drunkass 21 year olds and lowrolling boozers as a rule. I'd have to say they are in the top 3 in terms of the level of play and class of clientele? I've only been there 3 times but I think that would be accurate. Taking a paycut is never good, but its not like they are going from 30 to 27. And keeping in mind, they put in place bonus programs that dealers could earn that back and more.
 
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IntenseOperator

DeweyOxburger
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Big question....

Wonder why these pit bosses etc AREN'T FLIPPING THE CARDS themselves instead of making less at their current position???? Maybe they can't do it? Maybe this really pisses off the capable people that are making the 100 K for a reason, regardless of what we think of what they do.

Haven't had anyone "in the know" answer the above question....

also

people weren't hired with todays pay situation in mind. That's not right. New hires is one thing. Bullrushing people is another.
 

ScreaminPain

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which is why they are there to serve your ignorant ass.

Easy there KeyerSoze....

I take it you're in the "service industry" as are most of the folks in Orlando. My opinion does not make me ignorant and it's still mine.
What's ignorant is slackers working meanial jobs and bitching about the pay. I used to have a condo in Orlando and I know the area, so don't give me a lecture. I also know there are "college age" students making low wages to get by, but they also know thats not their vocation, but their temporary lively-hood. Who has money in college? I didn't but I worked part-time and made my way...just like most of us.

Tipping still sucks......

With that said, I still tip the usual amount (15%) and more if warranted. I tip more if the server is the sole recipient AND I received exceptional service. This doesn't mean I approve or like it....it's "customary".
 
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ImFeklhr

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Tipping is a nice way for money to reach all strata of society. I don't see the big deal. We all kick in a few bucks here and there a few days a week and it gives decent jobs to people who work relatively hard at low-skill jobs.

Seems like a good thing considering there are fewer and fewer manufacturing and other low skill jobs that pay decently. Might not always make every single job seem equal in income, but I think it is nice.

I am sure most of the money comes from big tips from high rollers, so it probably doesn't matter, but it can be fun to tip a few bucks to dealers. Keeps everyone happy.

It's all about social mores, as to which jobs get tips and which don't.

The real story is that the Wynn found a way to make its pit crews happier, and their dealers only slightly unhappier without spending a dime. Good for the investors, but bad for the workers. What a shocker.
 

Keyser Soze

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For the record, I do not work in the service industry, yet, I have in the past, both in Orlando in restaraunts and Titty Bars (DJ) and in Tunica MS as a dealer. Unlike some in our society that forget that they dodged a war by joining the National Guard, then they call people who went to war a coward, then they send the National Guard to fight in a war, I remember where I have been.
 
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