I do this pool deck.
I tell the lady, her stepson and her daughter that I have to take her fence down and that I can't be responsible to get it back up. "we're not a fence company and the fence is in bad shape".
The $12450 job is finished and she owes me $7250. I ask her for the balance and she says "no, I'll pay you when the job is done". Wtf, the job is done. :shrug:
"no, the job is done when you put the fence back up"
I thought we went over this. :facepalm:
okay, I'll put the (fucking fence back up).
Can you pay me now and withhold $500 until I get it back up?
NO!
Me: I did the job, I paid for material and labor, etc, etc, etc, etc.
"Quit WHINING TO ME"
:facepalm:
Guess what? They don't make those brackets anymore. :facepalm:
So I tell her I would pay HER fence company to put it back up. That was Thursday and she said she would know the cost in a couple hours.
This morning I sent her and email.
Me: Any news on a quote from the fence company?
I'm still pissed at the remark about whining to her.
I get this reply 12 hours later.
Her: Did you realize this is Sunday!! These large fence companies are not open on the weekend.
I lost it and sent this. Am I wrong?
BTW, she has taken a lot of shots at me since the day the job was completed. I just took it. She's a rich old lady that thinks she can talk down to people. That email from her was the last straw.
My reply:
Hello Sandy:
Yeah, I know it's "Sunday!!"
You told me on Thursday that you would know in a couple of hours.
I was just following up. Sorry to bother you.
My men worked hard on your job and did an amazing job. I told you, Rick and Tanya that I had to take the fence down and I couldn't be responsible for getting it back up. Rick knows that, Tanya knows that and my men know that. I go out of my way to satisfy my customers and agreed to put your fence back up, ONLY because you are withholding MY MONEY!
I am tired of you talking down to me. PERIOD!
Next week I am filing a mechanics lean against your property. I'll get my money, I just didn't want to wait for it.
I am not dealing with you anymore. Don't even bother to call me, I'm DONE!
Where do you get off talking to people like you do? I've been in various businesses for 37 years and have never come acrossed a customer like you.
I AM NOT RESPONSIBLE FOR YOUR FENCE, like I told you and your family from the beginning.
You can only push people so far and I can't take it anymore and WON'T!
Who do you think YOU are?
Did YOU know it's "extra work" and not "Extta Work"?
You pushed me over the edge!
Jack Wooden
FUCK!
I tell the lady, her stepson and her daughter that I have to take her fence down and that I can't be responsible to get it back up. "we're not a fence company and the fence is in bad shape".
The $12450 job is finished and she owes me $7250. I ask her for the balance and she says "no, I'll pay you when the job is done". Wtf, the job is done. :shrug:
"no, the job is done when you put the fence back up"
I thought we went over this. :facepalm:
okay, I'll put the (fucking fence back up).
Can you pay me now and withhold $500 until I get it back up?
NO!
Me: I did the job, I paid for material and labor, etc, etc, etc, etc.
"Quit WHINING TO ME"
:facepalm:
Guess what? They don't make those brackets anymore. :facepalm:
So I tell her I would pay HER fence company to put it back up. That was Thursday and she said she would know the cost in a couple hours.
This morning I sent her and email.
Me: Any news on a quote from the fence company?
I'm still pissed at the remark about whining to her.
I get this reply 12 hours later.
Her: Did you realize this is Sunday!! These large fence companies are not open on the weekend.
I lost it and sent this. Am I wrong?
BTW, she has taken a lot of shots at me since the day the job was completed. I just took it. She's a rich old lady that thinks she can talk down to people. That email from her was the last straw.
My reply:
Hello Sandy:
Yeah, I know it's "Sunday!!"
You told me on Thursday that you would know in a couple of hours.
I was just following up. Sorry to bother you.
My men worked hard on your job and did an amazing job. I told you, Rick and Tanya that I had to take the fence down and I couldn't be responsible for getting it back up. Rick knows that, Tanya knows that and my men know that. I go out of my way to satisfy my customers and agreed to put your fence back up, ONLY because you are withholding MY MONEY!
I am tired of you talking down to me. PERIOD!
Next week I am filing a mechanics lean against your property. I'll get my money, I just didn't want to wait for it.
I am not dealing with you anymore. Don't even bother to call me, I'm DONE!
Where do you get off talking to people like you do? I've been in various businesses for 37 years and have never come acrossed a customer like you.
I AM NOT RESPONSIBLE FOR YOUR FENCE, like I told you and your family from the beginning.
You can only push people so far and I can't take it anymore and WON'T!
Who do you think YOU are?
Did YOU know it's "extra work" and not "Extta Work"?
You pushed me over the edge!
Jack Wooden
FUCK!
opcorn2
