Well as promised, here is my quick overview of my recent Vegas trip. It REALLY sucked :cursin:
As some know from me asking for advice on Hotels we stayed at The Orleans. We did so because my Mom and my Aunt have stayed there for 8 years and love it. Its off the strip and they have a free shuttle to the strip that runs constantly. Well let me tell you what a PIECE OF SHIT this Hotel was. From the time we cheked in, it was dirty, our AC in our room wasnt on or working :cursin: Only 104 in Vegas that day on the 7th floor no big deal right
So they offered to move us but we wanted to be close to the other 4 rooms we had there on the same level. So we said just fix it. Well they did but every time my Girlfriend would go to blow dry her hair, the fuse in the bathroom would blow. Yeah thats safe, not to mention they had to unclog our sink twice. All 4 elevators stunk so bad like puke you had to hold your breath while going up to your room. The craps table offered 2 X odds :mj07: and almost evey employee and dealer I came across were totally rude. In 3 days there not one person opened a door for me or said how can I help you or Sir or anyhting. WHAT A FUKING JOKE. I will never be back again and here is the response from the GM to our VERY LOUD COMPLAINTS.
Dear *********
This will acknowledge receipt of your email, highlighting so many
difficulties during your last stay with us here at The Orleans. I can
assure you that guest satisfaction is an area we are not taking lightly and
work very hard with our employees to achieve high marks in all of our
operating departments. If we have failed you, please accept my sincere
apology.
*******, on a future trip you are planning to Las Vegas, I would be
delighted to be personally involved in your reservation and hope you will
provide us another opportunity to serve you. Again, we do appreciate your
continued support.
Sincerely,
Horst Dziura
Vice President & General Manager
Yeah sure buddy I will be back to your Hotel REALLLLLL soon.
Im pissed off even typing this. I should have known on day 1 when the fat dealer dealt herself 3 blackjacks in a row the first 3 hands and I was stuck 100 before I even had half a cup of coffee down this wasnt the place for me. DONT STAY HERE!!!
As some know from me asking for advice on Hotels we stayed at The Orleans. We did so because my Mom and my Aunt have stayed there for 8 years and love it. Its off the strip and they have a free shuttle to the strip that runs constantly. Well let me tell you what a PIECE OF SHIT this Hotel was. From the time we cheked in, it was dirty, our AC in our room wasnt on or working :cursin: Only 104 in Vegas that day on the 7th floor no big deal right
Dear *********
This will acknowledge receipt of your email, highlighting so many
difficulties during your last stay with us here at The Orleans. I can
assure you that guest satisfaction is an area we are not taking lightly and
work very hard with our employees to achieve high marks in all of our
operating departments. If we have failed you, please accept my sincere
apology.
*******, on a future trip you are planning to Las Vegas, I would be
delighted to be personally involved in your reservation and hope you will
provide us another opportunity to serve you. Again, we do appreciate your
continued support.
Sincerely,
Horst Dziura
Vice President & General Manager
Yeah sure buddy I will be back to your Hotel REALLLLLL soon.
Im pissed off even typing this. I should have known on day 1 when the fat dealer dealt herself 3 blackjacks in a row the first 3 hands and I was stuck 100 before I even had half a cup of coffee down this wasnt the place for me. DONT STAY HERE!!!