Yahoo E-Mail Help.....

Sportsaholic

Sportsaholic

Jack's Mentor
Forum Member
Jan 18, 2000
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For the last week each day my Yahoo Mail gets shut off around 12:30 pm....When I try to sign back in it keeps telling me "invailid Password" so I request a change of password to be sent to my secondary AOL E-Mail Addy.....I receive the request & change my password and everythings fine until the next day and then I have to do it all over again....

I can't find any phone number for customer support....Anyone have any thoughts that may help....:shrug:
 
T

The Boys

Registered
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Oct 17, 2001
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My password is not working



Description


This article addresses the following issues:
?I have entered the correct password but it says it's wrong
?"Invalid Password" received after entering a correct password
?I have forgotten my password
?My password does not work
?I am unable to sign in

Resolution


If you have entered your password and you believe it was entered correctly, but you have received an "Invalid Password" error message, the steps below can help you diagnose the issue. We find there are typically three causes of receiving this message:
1.It could be an incorrectly entered password.
2.There could be issues with your Internet Browser.
3.Your account may have been compromised.

Here are some helpful ideas for each possible cause:

If you think you could have typed your password incorrectly, please check the following:
?Is your CAPS LOCK key on? Passwords are case-sensitive, which means that "PASSWORD," "PaSsWoRd," and "password" are seen by Yahoo! as three different passwords. Try typing your password again, making sure to use uppercase and lowercase letters where necessary.
?Did you sign in with the correct Yahoo! ID? Make sure that you are using the correct Yahoo! ID when signing in to your account. If you have forgotten your Yahoo! ID, you can request it here.
?Have you changed your password within the last 24 hours? If you recently requested a new password or changed your password, wait 24 hours before typing your new password. If you?ve entered your password too many times, you?ll be locked out of your account for 24hours. This is a Yahoo! security feature designed to protect your account.

If you feel that your browser may be causing these issues, please try the following:
?Before you change your password, clear your browser?s cache, close your browser, then go to the Yahoo! Sign In page, and carefully type your password again. For instructions on how to clear your cache, follow the instructions in the online help for your browser. (Internet Explorer, Safari, Chrome, Firefox)
?If that does not work, then please Try another browser. If you?re using Firefox, try Internet Explorer instead.

Still having problems?

If you are certain that the issue is neither your password or your browser, it is totally possible that the reason you are still having difficulty may be because your account may have been compromised. If you feel like your account may have been compromised or you have just forgotten your password, please use our online password recovery process. After you receive your new password, you will be able to access your account and set the password of your choosing.

Note: The best way to assure your account's security is to regularly change your password. We know that Yahoo! users that frequently change their password rarely have account security issues.

If you have tried all the above steps and are still having trouble recovering your password, please feel free to click on the Get Help button on the right side of this screen and fill out a help request. Our Customer Care team will be happy to help you with this.

Additional Information

?Yahoo! does not keep records of your passwords, we will not be able to provide you with any information regarding a past or present password.
?These steps are also helpful if you have forgotten, lost or can't remember your password
?Too many failed login attempts may result in the account locking for 24 hours.
 
JOSHNAUDI

JOSHNAUDI

That Guy
Forum Member
Dec 12, 2000
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www.schwartz-associates.com
I would check this first one to make sure another address isn't being sent your info as well

http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL_ML&page=content&id=SLN3516

To review the forwarding address listed on your account:

Sign in to Yahoo! Mail.

Click the gear icon () in the upper-right corner of the window.

Click Mail Options. (In Mail Classic, click Options | Mail Options.)

Select he POP and Forwarding at the left.

Check if there's an address in the field next to "Forward Yahoo! Mail to another email address." (In Mail Classic, "Forward your Yahoo! Mail".)

- If an address is filled in there that you do not recognize, delete it. If there is no address, you may proceed to the next section.

Turn off forwarding by selecting the radio button next to "Access Yahoo! Mail via POP." When you turn on POP, you automatically turn off forwarding.

Click Save (or Save Changes in Mail Classic).

Note: If you do not see a forwarding address set, then mail forwarding is not set up for your account. Mail forwarding may require a Mail Plus subscription in some countries.

To change the name in the "From" field and adjust the "Reply-to" address:

Sign in to Yahoo! Mail.

Click the gear icon () in the upper-right corner of the window.

Click Mail Options. (In Mail Classic, select Options | Mail Options.)

Click Mail Accounts or Accounts (depending on the version of Yahoo! Mail you are using).

Select Yahoo! Mail under Accounts.

Enter your name in the "Sending Name" or "Your 'From' name" field exactly as you'd like it to appear within your outgoing messages.

Change the "Reply-To" field if you'd like a different address to be included.

- To keep your account as the default return address for your outgoing messages, leave this field blank.
Click Save (or Save Changes in Mail Classic).
 
Sportsaholic

Sportsaholic

Jack's Mentor
Forum Member
Jan 18, 2000
32,345
314
0
62
Crustacean Nation
JOSHNAUDI said:
I would check this first one to make sure another address isn't being sent your info as well

http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL_ML&page=content&id=SLN3516

To review the forwarding address listed on your account:

Sign in to Yahoo! Mail.

Click the gear icon () in the upper-right corner of the window.

Click Mail Options. (In Mail Classic, click Options | Mail Options.)

Select he POP and Forwarding at the left.

Check if there's an address in the field next to "Forward Yahoo! Mail to another email address." (In Mail Classic, "Forward your Yahoo! Mail".)

- If an address is filled in there that you do not recognize, delete it. If there is no address, you may proceed to the next section.

Turn off forwarding by selecting the radio button next to "Access Yahoo! Mail via POP." When you turn on POP, you automatically turn off forwarding.

Click Save (or Save Changes in Mail Classic).

Note: If you do not see a forwarding address set, then mail forwarding is not set up for your account. Mail forwarding may require a Mail Plus subscription in some countries.

To change the name in the "From" field and adjust the "Reply-to" address:

Sign in to Yahoo! Mail.

Click the gear icon () in the upper-right corner of the window.

Click Mail Options. (In Mail Classic, select Options | Mail Options.)

Click Mail Accounts or Accounts (depending on the version of Yahoo! Mail you are using).

Select Yahoo! Mail under Accounts.

Enter your name in the "Sending Name" or "Your 'From' name" field exactly as you'd like it to appear within your outgoing messages.

Change the "Reply-To" field if you'd like a different address to be included.

- To keep your account as the default return address for your outgoing messages, leave this field blank.
Click Save (or Save Changes in Mail Classic).
Click to expand...

When I click on the "Gear Icon" the Mail Option is not there.....if I change screen I get signed out............:facepalm:
 
JOSHNAUDI

JOSHNAUDI

That Guy
Forum Member
Dec 12, 2000
10,273
377
83
49
Seguin, TX
www.schwartz-associates.com
Something is obviously amiss - fortunately it does not sould fubar'd

let's try a different browser

if you are using ie, chrome or firefox - try using a different browser

if you only have 1 of those, let me know which one
 
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