Let me start by saying I have used Neteller for a couple of years to fund my sportsbooks account and have had absolutely perfect service. No problems, quick responses to questions etc. Never have had a hint of false claims or distrustful practices.
So I decided to have some winnings from one of my outs sent to Neteller instead of having them send it to me as I usally do, when I have winnings, because the cost from the book is pretty steep and the Neteller payout was free.
So the money gets to Neteller in a hour or so and I go to Neteller to see how to have them send me the money. They show to send a check it is only a $1.00 for the check and a MINIMUM OF 2 DAYS FOR REGULAR MAIL.
OR you could pay $10.00 for 1 day Federal Express service, which is very reasonable, but since I didn't need the money right away, I figured Regular mail would be all right and I would save $10 bucks.
Well its now going on 10 days and still no check, so I call and I'm told QUOTE IT COULD TAKE 2 WEEKS BY POSTAL SERVICE AND IF I DON'T GET IT AFTER 2 WEEKS I SHOULD CALL AND THEY WILL STOP THAT PAYMENT AND SEND OUT A NEW CHECK. (ANOTHER POSIBLY 2 WEEKS UNLESS I WANT FED EXP THIS TIME. I WOULD HAVE DONE THAT IN THE FIRST PLACE IF I WOULD HAVE BEEN TOLD ABOUT THIS FARCE.
Now on their withdrawal page it says minimum 2 days for reg mail, but no mention of maximum time. And their Customer service agent didn't bat an eye saying 2 weeks is normal. Naturally I ask why and was told it's the postal service that takes that long.
BULLSHIT, They are keeping my money as long as they can, why not tell us upfront that it will take 2 weeks, well because they know alot of people will opt for the reg mail thinking a week or so at the most will be OK like I did.
This is very deceiving and definitely not right.
Good bye Neteller, if I ever get my money.
So I decided to have some winnings from one of my outs sent to Neteller instead of having them send it to me as I usally do, when I have winnings, because the cost from the book is pretty steep and the Neteller payout was free.
So the money gets to Neteller in a hour or so and I go to Neteller to see how to have them send me the money. They show to send a check it is only a $1.00 for the check and a MINIMUM OF 2 DAYS FOR REGULAR MAIL.
OR you could pay $10.00 for 1 day Federal Express service, which is very reasonable, but since I didn't need the money right away, I figured Regular mail would be all right and I would save $10 bucks.
Well its now going on 10 days and still no check, so I call and I'm told QUOTE IT COULD TAKE 2 WEEKS BY POSTAL SERVICE AND IF I DON'T GET IT AFTER 2 WEEKS I SHOULD CALL AND THEY WILL STOP THAT PAYMENT AND SEND OUT A NEW CHECK. (ANOTHER POSIBLY 2 WEEKS UNLESS I WANT FED EXP THIS TIME. I WOULD HAVE DONE THAT IN THE FIRST PLACE IF I WOULD HAVE BEEN TOLD ABOUT THIS FARCE.
Now on their withdrawal page it says minimum 2 days for reg mail, but no mention of maximum time. And their Customer service agent didn't bat an eye saying 2 weeks is normal. Naturally I ask why and was told it's the postal service that takes that long.
BULLSHIT, They are keeping my money as long as they can, why not tell us upfront that it will take 2 weeks, well because they know alot of people will opt for the reg mail thinking a week or so at the most will be OK like I did.
This is very deceiving and definitely not right.
Good bye Neteller, if I ever get my money.
if you deposit that way, why can't you withdraw that way??
