Costco incident--I feel bad...

BigFatLooza

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so the wife and I are checking out of Costco today and the manager asks us if we would mind if he put an extra case of water on the bottom of the cart to make sure the workers are checking the receipts when we leave.

they are suppose to take the receipt, do a quick count and make their mark on the receipt.

i'm like sure...what do I care?

he puts the case of water on the bottom of the cart and he tells us an employee will be outside to take the water off the cart...

so, i'm heading to the exit and my wife is like "Oh NO!!, its a little old man!". I look and sure enough, this 70 plus year old man is checking people out...

I'm like oh chit....now what...b/c I know he's not gonna catch the extra water...fuk......I can't go back and the employee is milling around outside the door waiting for me...

so I go James Bond on em....as I hand him the receipt. I say under my breath..'check the water'...tried to say it w/o my mouth moving.:0003

well, of course he is either hard of hearing or didn't hear me..he looks at the receipt..makes his mark...and never looks at the cart...

the employee is outside just shaking her head...she grabs the water and mumbles..'he never even looked'
...

well fuk me...i feel like an asshole..I hurry to the car and leave...we grab a bite to eat and I intenetionally go back and drive by the Costco and sure as shit...

he's gone...and the lady who busted him is standing there checking receipts with her red jacket......


damn....:sadwave: :sadwave: :facepalm:

:mj12: fukin Costco...

i guarantee I wouldn't have caught that extra water either...



The guy obviously isn't doing his job if he didn't even look at your cart. Management probably suspected this and had to do this in order to prevent being sued for wrongful termination. Don't feel bad, if it wasn't you they would have used someone else. It was probably just a matter of time before he got fired. Look on the bright side, he probably hated his job but was too scared to quit because he was afraid his wife would be pissed.
 

LuvThemDogs

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First of all. Management should never ask a customer to do the dirty work. That was tasteless to make a customer lie at the door.

If management wanted to set this guy up, they could have found someone who wasn't a regular customer. Like maybe a family member or an employee from another store.

Using a regular customer is piss poor management. Because now, the customer will do what Lawtchan has done. Tell everyone he knows about the shitty experience. Enough said...
 
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ageecee

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Just got back to computer

It was Germantown store...

AND the mgr who asked to put the water on my cart also loaded my few other items in a box and put the fukin box on my water, so it was hard to see.

I guarantee no one would sit and count every item in those full carts. I only had about 8 items...still 85.00:0003

Also I don't even know why someone is at the door. You leave straight from register to exit...it's not like your going back thru isles to hit the exit ...

Anyway, I feel bad for the guy..



Btw.. I think they set him up...:nono:








8 items for $85.00 what did you buy enough beer for the LSU/Florida game today?
 

lawtchan

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Most times, this is done as a safety measure against the cashiers.

Example - your best friend is the cash register person, you roll up in your cart with a bag of frozen peas and a 65 inch plasma tv. Friendly cashier pretends to wave the scanner over the TV but never really rings it up.
You pay for the peas, and walk right out with your nice new tv.
The old guy at the door is supposed to make sure that doesn't happen.

Ok..got it

I did get a computer from Costco last week and they called the mgr over at checkout and he put his initials on the receipt...then I went to exit..

Maybe they have 2 processes for big ticket items :shrug:
 

gardenweasel

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First of all. Management should never ask a customer to do the dirty work. That was tasteless to make a customer lie at the door.

If management wanted to set this guy up, they could have found someone who wasn't a regular customer. Like maybe a family member or an employee from another store.

Using a regular customer is piss poor management. Because now, the customer will do what Lawtchan has done. Tell everyone he knows about the shitty experience. Enough said...

excellent point.....the story also reinforces the fact that there are more thieves out there than you can shake a stick at...people that don`t give a second thought to ripping others off...maybe i`m wrong,but i don`t think it used to be quite this bad...

i doubt that i would have let the manager use me as a pawn in her little sting( i don`t blame lawtchan...he really had no time to let the issue fester on the old back lobe...it was such a spur of the moment thing you don`t have time to think through the ramifications)...but i understand the store`s p.o.v....inflation is destroying us and we all have to pay for thievery in the long run....

conflicting emotions on this...still,i would have felt the way that law felt if i had been involved....the way the manager put him(the customer) on the spot was inappropriate,imo...
 
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dawgball

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I always put the cart back and if I'm close I'll take it back inside. :0008

That's odd because Costco keeps their carts OUTside...

And by this story, we don't know the guy was fired. He may be being coached to do better.

The worst part about the story is that a real customer was put in the middle of this situation.
 

MadJack

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That's odd because Costco keeps their carts OUTside...

And by this story, we don't know the guy was fired. He may be being coached to do better.

The worst part about the story is that a real customer was put in the middle of this situation.

I've never been to Costco, I meant any cart from any store. :0003
 

The Sponge

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excellent point.....the story also reinforces the fact that there are more thieves out there than you can shake a stick at...people that don`t give a second thought to ripping others off...maybe i`m wrong,but i don`t think it used to be quite this bad...

i doubt that i would have let the manager use me as a pawn in her little sting( i don`t blame lawtchan...he really had no time to let the issue fester on the old back lobe...it was such a spur of the moment thing you don`t have time to think through the ramifications)...but i understand the store`s p.o.v....inflation is destroying us and we all have to pay for thievery in the long run....

conflicting emotions on this...still,i would have felt the way that law felt if i had been involved....the way the manager put him(the customer) on the spot was inappropriate,imo...

Six years and we finally agree :mj07:
 

3 Seconds

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Age Discrimination.

They put him in a position he can not succeed and then fired him for it.

Do they do this to all employees or just the elderly?

No warning? Straight fire?

Lawsuit should be filed.

Ill never shop at a Costco again after hearing these low down scum bag tactics being employed there.

:0008
 

kneifl

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Fuck Costco

Fuck Costco

You know what, specialty stores like Wegmans and Harris Teeter are better and I can coupon there too. I have had employees treat me rudely a few times at Costco too. If I had a big family it might be different. I have a Costco membership but I'll stick with the grocery stores. End of rant.

kneifl
 
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